The Sugar Sweet Cakery

Additional information

Celebration Cakes & Cupcakes

Sugar paste wine bottle, on a wooden crate birthday cake

To make that special celebration cake for you please try and give me as much time as possible, I am usually booked up 2 months in advance so the earlier you book the better, I maybe able to fit in your cake at short notice, checkout my availability and then please contact me.

I need a 25% deposit once the quote has been accepted to secure the date, and full payment 72 hrs prior to delivery or collection of the cake, unless other arrangements have been agreed

Wedding Cakes

Celebration Cakes & Cupcakes

I would like at least 3 months notice maybe more depending on the complexity of your design to make your wedding cake for your special day, but if you only require a simple design it is always worth contacting me as I maybe able to make your cake at short notice. Check out my availability.

I require a 25% deposit to secure the date once the quote has been accepted and payment in full 4 weeks prior to the day unless other arrangements have been agreed.

Allergies

Celebration Cakes & Cupcakes

Cake Stands

I can produce cakes that are made with gluten free flour, dairy free products and vegan but I do not bake in an allergy free kitchen and whilst I will attempt to ensure that these cakes are not contaminated, I bake with a wide range of ingredients therefore I cannot categorically state that a product is totally free of an allergen because it has not been produced in an allergen-free environment,

it is the customers responsibility to ensure any recipients of my cakes are aware of the risks.

I am not happy to bake for anyone who has a serious or life threatening allergy, and can not take responsibility for reactions that cause serious injury or hospitalisation. It is important that I am informed, in advance, of any intolerance or allergic reaction to food ingredients.

Cake Stands

2nd birthday cake with matching cupcakes

I have a selection of cake stands that can be hired at £5-£10 a day so that you can display your cake at its best.

and a wedding cake knife

I require a deposit of £25-£50 which will be refunded when the stand is returned in the same condition it was lent in. The deposit will be kept if the stand isn’t returned at the agreed time or if the stand is damaged in someway .

Delivery

Cake Stands

Delivery

Lightening McQueen inspired birthday cake

I offer free delivery for customers who live in Quedgeley, Hardwicke, Kingsway, Huntsgrove. For cakes over £65 I offer free delivery within a 10 mile radius, , if delivery is over 10 miles each additional mile will be charged at 50p a mile and added to the price of the cake.

Wedding cakes will include delivery and set up in the quote given.

Collection can be arranged if preferred

Accepting your Cake

After Delivery/Collection

Transporting your Cake

Here at the Sugar Sweet Cakery I will make every attempt to give you your perfect cake, once the cake has been accepted by the customer it is understood that the customer is happy with the design and look of the cake. Full payment should made 24 hours prior to collection /delivery, unless other arrangements have been agreed.

Wedding cakes require full payment 4 weeks prior to the event. The customer or representative at a venue will be required to sign to confirm that the cake has arrived in perfect condition.

This does not affect you statutory rights

Transporting your Cake

After Delivery/Collection

Transporting your Cake

I will make every effort to ensure your cake is study enough for transportation I will instruct the collector on how to transport the cake safely, but once the cake has left my hands I will no longer take any responsibility for any damage that may occur in transit.

The cake should be transported on a flat surface, not on a seat, away from direct sunlight and car heaters. Alternatively although not recommended especially for tiered cakes, the cake can be carried on an adult passenger‘s lap.

After Delivery/Collection

Please take care when displaying your cake avoid direct sunlight, spotlights or candles which could cause damage to the cake or decorations. All my cakes are designed to withstand normal and reasonable display conditions, but in extreme heat or cold extra precautions will need to be taken,

All cakes should be stored , prior to displaying, in the box provided in a cool room away from any heat sources, All buttercream cakes should be stored in a cool place or kept in the fridge, but must be bought to room temperature before serving .
Fondant cakes or cakes with fondant models must be stored in a cool place but should not be kept in the fridge as this can cause the fondant to sweat causing condensation to form which could spoil the finish, it could also make the models droop.

When the cake has been cut it should be stored in an air tight container to maintain freshness and best eaten within the recommended time although it is usually safe to eat after this time, it maybe dry and not taste as good. Most cakes can be frozen, please ask for advice if needed

Once the cake has been delivered/collected The Sugar Sweet Cakery can not accept liability for cakes that are damaged due to poor storage or transportation.

Cancellation

We all have difficult times when we need to change plans, bereavement, accident/ illness,

If you require to cancel your cake order please contact me as soon as possible. if I have started work on your cake , the deposit unfortunately will not be returned to cover costs, but if its before I have started work all payments will be refunded .

If due to unforeseen circumstances I can not make your cake once the order has been accepted I will of course refund all monies and endeavour to find an alternative decorator to take your order, in the rare circumstances this is not possible I will compensate you accordingly see terms and conditions

Special 1st Birthday Cake